Accessibility Statement for Business Waste Removal Dulwich

Business Waste Removal Dulwich is committed to ensuring that our services and online information are accessible to as many people as possible, including customers, contractors and partners across Dulwich. This statement explains how our commercial waste removal in Dulwich meets inclusive design principles and the standards we follow. We recognise accessibility as an ongoing process and a core part of delivering high-quality, reliable waste removal services for local businesses.

Our accessibility work covers digital content, booking flows, invoicing and support materials for business waste collection in Dulwich. We strive to make pages clear, readable and navigable for a wide range of users, including those using assistive technologies. This includes maintaining good colour contrast, consistent structure, readable typography and adaptable layouts so that our commercial rubbish collection in Dulwich is usable on different devices.

We follow international guidelines and local best practice. This site aims to conform to WCAG 2.1 AA compliance for accessibility. Where full conformance is not yet achieved for specific content or features related to our Dulwich business waste services, we provide alternatives and explain how to request support. Our target is to meet the WCAG 2.1 AA success criteria for critical customer journeys, including service selection, booking and payment.

To support people using assistive tools we ensure good screen-reader support across pages that describe our business waste collection options in Dulwich. This includes semantic markup, meaningful link text, properly labeled form controls and informative headings so screen reader users can navigate quickly. We provide alternative text for images where appropriate and avoid conveying meaning using images alone for commercial or regulatory information.

Keyboard accessibility is central to our design approach for Dulwich commercial waste removal. Users can navigate menus, service selection and forms using the keyboard alone, and we maintain visible focus indicators for interactive elements. Key accessible features include:

• Full keyboard navigation for booking flows and account management
• Skip links and clear heading structure for quick access
• Aria roles and labels to enhance clarity for assistive technologies

How we test and improve accessibility

We use a combination of automated tests, manual checks and user testing with people who have disabilities to improve the accessibility of our Dulwich waste removal information. Testing covers the typical business waste removal customer journey: selecting a service, scheduling a pickup, confirming a contract and accessing invoices. Improvements are logged, prioritised and deployed in regular updates.

We also work with suppliers and third-party partners who support our waste removal services in Dulwich to encourage accessibility best practice. Where third-party content is embedded — such as payment gateways or mapping tools — we monitor those integrations and provide clear alternatives if an embedded tool is not accessible. Our policies require that procurement considers accessibility as a factor when selecting suppliers for commercial waste removal operations in the Dulwich area.

If you encounter an accessibility barrier while using information about our business waste removal services in Dulwich, please let us know so we can help. You can request materials in an alternative format or receive assistance to complete a booking. We do not include contact details on this page, but you can use the accessibility request channel provided on the site or by the organisation to submit your needs; we will respond and provide a reasonable alternative without charge.

We are committed to continuous improvement and to making commercial waste collection in Dulwich inclusive for everyone. Strong leadership and staff training support our commitment, and we review this accessibility statement regularly to reflect changes in standards, technology and customer needs. If you require this statement in another format, or need extra help, please use the accessibility request option available through our communication channels and we will work with you to provide a suitable solution.